Taking the call is half the job. The other half is the order landing as a ticket in the system your kitchen and counter already work from, without anyone retyping it.
Point of sale
Phone orders land as tickets in the system your kitchen and counter already work from.
Point of sale
Send phone orders straight into Toast so your staff never retype a ticket.
Push completed phone orders into Toast as tickets, routed to the right prep station
Read your live Toast menu so Hilda quotes the items and prices you are actually selling
Respect item availability, so Hilda stops offering what you have run out of
Attach the caller's name and number to the ticket for pickup and collection
Point of sale
Take orders over the phone and land them in Clover without staff touching the terminal.
Create orders in Clover directly from the call, with modifiers applied
Sync your Clover catalogue so menu and pricing changes reach Hilda automatically
Keep order history against the caller so repeat customers are recognised
Hand the ticket to your existing Clover workflow, with no new screen for staff to learn
Toast is a trademark of Toast, Inc. Clover is a trademark of Clover Network, LLC. Trademarks are used solely to identify the products Hilda AI integrates with, and do not imply any endorsement, sponsorship or affiliation.
Connect any system via API
Every call Hilda handles produces structured data: transcripts, orders, leads and outcomes. Read it into your own systems via REST API, or receive real-time push events on webhooks.
REST API
Pull call transcripts, orders and lead captures into any system. Full documentation available on request.
Webhooks
Receive a POST on every completed call, booking, order or handoff, in real time without polling.
Zapier
No-code connection to 7,000+ apps. Route new leads to HubSpot, transcripts to Sheets, and more.
Common questions
Which POS systems does Hilda integrate with?
Toast and Clover today. Hilda pushes phone orders into either as tickets, with modifiers applied and routed to the right prep station.
Does Hilda know what's on my menu and what's sold out?
Yes; it reads your live Toast menu or Clover catalogue so it quotes the items and prices you're actually selling, and stops offering anything marked unavailable.
Does Hilda recognise repeat callers for orders?
Yes; order history is kept against the caller's number so repeat customers are recognised.
What if my POS isn't Toast or Clover?
We list only what we actually ship today, not what we intend to build. Tell us on a demo call; it's the fastest way to get it prioritised, and we'll be straight about whether it's close or not.
Not seeing yours?
We list only what we actually ship today, rather than everything we intend to build. If the system you depend on is not here, tell us on a demo call; it is the fastest way to get it prioritised, and we will be straight with you about whether it is close or not.
