Pricing
One plan, priced per location
No tiered feature gates and no per-seat maths. Every venue gets the whole product for one monthly price, and you can leave whenever you like.
Everything included
- 24/7 AI receptionist
- 500 minutes included per month
- Unlimited concurrent calls
- Appointment scheduling
- Full call transcripts & recordings
- Lead capture & notifications
- Custom voice & greeting
- Analytics dashboard
- Dedicated phone number
Need more minutes or multiple locations? Talk to our team for custom pricing.
What the alternatives cost
Typical US market rates for covering a venue phone line, checked July 2026. Wages vary widely by city; use your own numbers in the ROI calculator.
| Option | Typical cost | Hours covered | Handles calls at once | Catch |
|---|---|---|---|---|
| Hilda AI | $199/mo per location | 24/7 | Yes | 500 minutes included, then $0.25/min |
| A part-time host on the phone | $1,800–$2,600/mo | Shift hours only | No | One call at a time, plus cover for sickness and holidays |
| A human answering service | $300–$900/mo | Often 24/7 | No | Usually takes a message rather than the booking itself |
| Voicemail | $0 | 24/7 | Yes | Most callers hang up and ring the next venue |
Pricing questions
- Is it per location or per account?
- $199 is per location. A group with four venues pays for four, and every venue gets its own number, greeting, menu and hours. Multi-site groups get consolidated billing and group-level reporting; talk to us for volume pricing.
- What counts towards the 500 minutes?
- Time Hilda spends on the phone with a caller, rounded to the second. Calls that ring out or are hung up in the first few seconds do not count. Transfers stop counting the moment your team picks up.
- What happens if we go over?
- Nothing breaks. Additional minutes are billed at $0.25 each on your next invoice. If you are consistently over, tell us and we will move you to a plan that costs less than the overage.
- Is there a setup fee or a contract?
- No setup fee, and it is month to month. Cancel from the dashboard and you are billed to the end of that month, not beyond it.
- Do we have to change phone provider?
- No. Keep your number and your existing provider. You forward calls to Hilda: either all of them, or only the ones nobody picks up within a set number of rings.
- Do you charge for the POS integration?
- No. Toast and Clover are included in the plan price.