“Hilda handles product questions and order-status calls around the clock, so our team can focus on in-store customers instead of chasing the phone.”
Say goodbye to missed calls with Hilda AI
Never miss a customer call, text, or appointment—even after hours. Hilda AI automatically answers calls, sends texts, and books appointments, so every customer feels taken care of, day or night.
Live transcript
Call in progress
HildaThanks for calling! How can I help you today?
CallerI'd like to book an appointment for next week.
HildaI have Tuesday at 10 AM or Thursday at 2 PM. Which works?
CallerThursday at 2 PM is perfect.
Try it live
Call Hilda AI
Enter your number and our demo agent will call you in seconds.
Appointment
Details confirmed
Customer
Sarah Mitchell
(555) 234-5678
Date & time
Thursday
2:00 PM
Service
Initial consultation
30 minutes
Confirmation sent via SMSSynced to your calendar
The ROI of Hilda AI Receptionist
97%
CSAT score since rolling out Hilda AI for Televero Health
60%
of member calls resolved completely by Hilda AI at Iron Workers International
$1.7M
projected additional revenue for Axis Integrated Mental HealthAxis Mental Health
Chat with Hilda, our AI Receptionist
Call 1-844-TRY-HILDA (1-844-879-4453) and experience Hilda AI in action.
Lead created
(555) 234-5678
Appointment scheduled
Monday at 11:00 AM
Your always-on, reliable front desk
Always open with 24/7 call handling
Let Hilda AI answer every call, set up appointments, and collect new leads for you. Customers get fast answers anytime, even after hours: no more missed calls, voicemails, or long hold times.
Handle calls with consistent, friendly service
Deliver consistent, on-brand responses in multiple languages. Seamlessly switch languages mid-conversation and hand off complex issues to your team, complete with a call summary.
Scale without extra staff
Support multiple customers at once during peak hours, and easily add more AI receptionists as your business grows or opens new locations.
Works with your phone and business tools
Easily add Hilda AI to your existing phone system. Sync your CRM, scheduling, and ecommerce apps to automate customer interactions with AI.
Automate customer outcomes with Hilda AI
Answer every call, capture every lead, and book appointments—without adding headcount.
9:41
00:12
SM
Sarah Mitchell
+1 (555) 234-5678
Routing to
Sales — West Region
Warm transfer with caller context
Speaker
Keypad
Mute
Add
End
Contacts
Automate calls
Accurate call routing
Instantly connect every caller to the right person or department—no phone trees, no repeats.
- Route by name, location, or keyword
- Full caller context on every transfer
- Warm handoffs with call summaries
Capture revenue
Effortless lead capture
Turn after-hours calls into qualified leads automatically—never let interest go to voicemail.
- Collect name, number, and intent
- Instant lead notifications to your team
- CRM sync when callers share details
Book faster
Automatic scheduling
Book, reschedule, and confirm appointments without back-and-forth—day or night.
- Real-time calendar availability
- Confirmation texts to customers
- Reduce no-shows with reminders
Stay connected
Text follow-ups
Keep conversations moving 24/7 with SMS—follow up, confirm, and answer FAQs by text.
- 24/7 automated text responses
- Appointment booking through SMS
- Smarter hand-offs to live agents
New
Your AI Receptionist now answers text messages
- 24/7 automated responses for common customer inquiries.
- Frictionless appointment booking directly through text.
- Smarter hand-offs to help live agents resolve issues faster.
Set up in minutes and start answering calls
Real businesses. Real results.
Teams across retail, fitness, and home services rely on Hilda to pick up every call — and keep customers moving.
“Class bookings and membership inquiries used to pile up after hours. Hilda answers instantly — our front desk finally stays ahead of the day.”
“We capture every lead, even weekend and evening calls, and route serious buyers to the right rep without losing momentum.”
Simple, transparent pricing
One plan with everything you need to answer every call — no tiers, no surprises.
Everything included
- 24/7 AI receptionist
- 500 minutes included per month
- Unlimited concurrent calls
- Appointment scheduling
- Full call transcripts & recordings
- Lead capture & notifications
- Custom voice & greeting
- Analytics dashboard
- Dedicated phone number
Need more minutes or multiple locations? Talk to our team for custom pricing.
Frequently asked questions about AI Receptionist
If you have a question that isn't addressed here, reach out at info@hilda.com
Hilda AI is an AI-powered virtual phone assistant designed for small businesses. It answers calls 24/7, handles enquiries, books appointments, and captures leads with warm, professional experiences.
Traditional IVR systems rely on fixed menus and button presses. Hilda AI uses natural conversations—callers explain what they need and Hilda responds appropriately.
Answer calls 24/7, resolve routine questions, route calls with context, capture leads, schedule appointments, send SMS follow-ups, and provide transcripts and analytics.
About 5 minutes. Enter your website URL or business details, customize your AI, test with a call, and go live with your dedicated phone number.
Yes. Hilda answers unlimited concurrent calls so callers never get a busy signal.
Yes. Your data is encrypted and stored securely. We never use your data to train AI models.