ROI calculator

What are your missed calls actually worth?

Most venues have never counted. Put in your own numbers below and the maths is done in front of you. No email gate, no sales call required, and every assumption written out underneath.

1

Venues you would put Hilda on.

40

Per location, averaged across the week.

25%

Rung out, voicemail, or engaged. Ask your phone provider for the real figure.

40%

The rest are suppliers, wrong numbers and questions.

$55

Covers × spend per head, or average room rate.

2 min

Used to work out whether you exceed the included minutes.

Estimated monthly impact

+$6,006

after paying for Hilda, about 9.8× what it costs.

Calls missed each month
304
Bookings recovered
122
Revenue recovered
$6,688
Cost of Hildaincl. 1,932 overage minutes
$682
How this is worked out

Calls a month = calls per day × 30.4 × locations. Missed calls = that × your missed share. Recovered bookings = missed calls × the share that would have booked. Recovered revenue = recovered bookings × average booking value.

Cost = $199 × locations, plus $0.25 for every minute past the 500 included per location. Hilda answers every call, so all calls count towards minutes, not only the missed ones.

This is an estimate built entirely from figures you entered. It assumes Hilda answers every missed call and converts the same share your team would. It is not a guarantee, and it deliberately ignores staff time saved, so the real figure may be higher.

Not sure what your missed-call rate is? Your phone provider can usually pull it in a few minutes, and it is worth knowing whatever you decide about Hilda. We wrote up how to find it, and what the number usually turns out to be, in what missed calls actually cost. Don't have a missed-call rate to plug in at all? Start with the phone health check instead. No numbers required.